Our Services Legal Pack

Battery Now NSW collects customer information to:

• Process online battery sales
• Deliver products
• Provide mobile battery replacement
• Provide mobile pink slip inspections
• Communicate about orders and bookings

We only share customer information with necessary partners, including:

Delivery drivers · Payment processors · Licensed technicians · Service NSW (for pink slip submissions)

We store data securely and use encrypted systems to protect your privacy. For full details, please refer to our Privacy Policy.

By using BatteryNowNSW.com.au, you agree to:

• Provide accurate information when placing orders
• Ensure safe access for mobile services
• Use products responsibly
• Follow NSW road safety and registration laws

Our Terms & Conditions outline:

Website use · Product purchase rules · Service booking requirements · Liability limitations · Customer responsibilities

These terms ensure fair and safe operation for both parties.

Battery Now NSW accepts returns for:

• Unused items
• Unwanted items
• Incorrect or damaged items

Items must be:

Unused · Uninstalled · In original packaging · In original condition

We offer:

• Credit
• Exchange
• Refunds (for damaged or incorrect items only)

Full details are available in our Refund & Returns Policy.

Battery Now NSW offers warranty coverage on delivery, installation, and products.

Warranty covers:

Internal cell failure · Manufacturing defects · Batteries failing load or voltage tests

Warranty does not cover:

Alternator faults · Starter motor faults · Incorrect jump-starting · Parasitic drains from accessories · Physical damage after installation

Full details are available in our Warranty Policy.

Battery Now NSW guarantees:

• Safe delivery
• Correct product
• Proper packaging
• On-time arrival (where possible)

If an item arrives damaged or incorrect, we will:

Replace the item · Provide credit · Offer an exchange

Mobile services require safe access and a suitable working environment.

We may decline or reschedule service if:

• The vehicle is parked unsafely
• There is insufficient space
• Weather conditions prevent safe work
• The vehicle has severe damage
• The bonnet cannot be opened
• The vehicle leaks fuel
• Electrical faults prevent safe testing

Full details are available in our Mobile Service Disclaimer Policy.

Battery Now NSW provides information on battery products, vehicle safety, and mobile services. While we aim for accuracy, we cannot guarantee:

• That all information is error-free
• That all content is up-to-date
• That external links remain active or accurate

Battery Now NSW is not liable for:

Loss caused by reliance on website content · External website content · Errors or omissions · Technical issues beyond our control

Full details are available in our Website Use Disclaimer policy.

BatteryNowNSW.com.au uses cookies and analytics to:

• Improve website performance
• Understand user behaviour
• Enhance shopping and booking experience

You may disable cookies in your browser settings, but some features may not function correctly.